Will Smart is the Chief Information Officer (CIO) for the NHS in England.
A joint appointment between NHS England and NHS Improvement, he is tasked with providing strategic leadership across the whole of the NHS to ensure that the opportunities that digital technologies offer are fully exploited to improve the experience of patients and carers in their interactions with health and social care; the outcomes for patients; and improved efficiencies in how care is delivered.
Prior to taking up this role, Will was Chief Information Officer at the Royal Free London NHS Foundation Trust for six years where he was the board level director responsible for all aspects of the Information Management and Technology agenda and the Trust’s Senior Information Risk Owner (SIRO). During the Royal Free’s acquisition of Barnet and Chase Farm Hospitals, Will was an executive director of both organisations tasked with leading the creation of a single informatics function prior to the acquisition. Most recently, as part of the design of the Royal Free Group model (under the NHS England Vanguard programme), he has led the creation of the Trust’s digital strategy to define the capabilities, architecture and service models required to support this new operating model.
Will first worked in the NHS in Wales and Northern Ireland during his placement year from university, before taking up an analytics role at St. Mary’s NHS Trust in London on graduation. In addition to senior roles in the NHS, Will has worked as a management consultant with major assignments focussing on IT strategy, service transformation, major IT service and contract reviews and outsourcing.